Capture and model customer behavior in real time using a rich mix of interaction and operational data.
EQ Coach and Engagement Simulator
Boost individual and team CSM performance by simulating & analyzing key customer business interactions.
Use AI and predictive intelligence to amplify insights and drive next-best customer actions. Churn Analytics on steroids.
Go Beyond NPS
Give your customer success team the real-time intelligence and next-gen tools it needs to maximize every engagement to achieve the optimal outcome with every interaction.
Real-time Commitment Tracker
Track customer actions against verbal commitments in real time.
AI Meeting Simulator
Simulate, role play and prepare for key converations convering a range of scenarios like escalations, renewals, expansions and more.
Predictive and Prescriptive Analytics
Gain invaluable and actionable insight into customer sentiment and intent at the individual and account level.
24x7 we never sleep!
Collect insights from the Zoom calls you are already having now!