One-liner: “ActiveOps develops AI-powered decision intelligence solutions for service operations in sectors such as banking, healthcare, and insurance.”
Company slogan: Choose More. Choose ActiveOps.
Positioning: “ActiveOps is positioned as a dedicated provider of decision intelligence solutions specifically for service operations, differentiating itself from traditional workforce management tools.”
Description: “At ActiveOps, we believe the ability to make every decision – the right decision, at the right time, will transform operations. Our blend of AI and human intelligence delivers the most complete and useful set of predictive and prescriptive insight to help service operations make better decisions – faster.
Service Operations has been in our DNA for 20 years. Our AI-powered SaaS solutions are underpinned by 15+ years of operational data and our AOM methodology that’s proven to drive cross department decision-making.
We call this Decision Intelligence for Service Operations – and we are dedicated to the needs of banking, insurance, BPS and healthcare organizations, globally.
With Decision Intelligence, our customers deliver MORE – release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. In fact, customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged.
Discover how ActiveOps can help you do more.
Choose More. Choose ActiveOps.”
Employees: 212
Website: Visit websiteHeadquarters: “Reading, Berkshire”
Ownership: Public Company
Founded: 2005
Company type: AI company
Use cases: “banking, healthcare, insurance”
Pricing: subscription
Client sector: enterprise
Business model: subscription
Products: “ControliQ, CaseworkiQ, WorkiQ”
Is API available: no
Website title: AI powered Decision Intelligence for Service Operations – ActiveOps
Website description: “Workforce management is evolving. Discover Decision Intelligence today – make the right decision, every time, across your service ops organization.”
Linkedin: https://www.linkedin.com/company/activeops
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