One-liner: “Aisera develops AI software for IT Service Management, HR, and customer service, targeting enterprise clients.”
Company slogan: “Accelerate Revenue, Boost Productivity, and Deliver Magical Experiences”
Positioning: “Aisera is positioned as a leader in the AI applications for IT Service Management, focusing on enhancing employee productivity and customer experience through autonomous AI agents.”
Description: “Aisera is a leading provider of agentic AI that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences. Our products – AI Copilot and Agent Assist – are built on our Agentic AI Platform that leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.
Aisera’s agentic and reasoning architecture can perform intentless and intent-driven natural language requests across unstructured and structured databases, business apps, and systems of records. The company offers enterprises flexible deployment options, including on-prem, hosted SaaS, and private VPC.
With Aisera, organizations can unlock human potential by boosting productivity by up to 80% and achieving auto-resolution rates as high as 75%—all while reducing operational costs by an impressive 90%. Aisera is an award-winning, top-tier VC-funded startup headquartered in Palo Alto, CA, recognized as a leader in multiple industry analyst reports. To learn how your team can benefit from drastic cost savings with Aisera, please contact info@aisera.com or request a demo.”
Employees: 292
Website: Visit websiteHeadquarters: “Palo Alto, CA”
Ownership: Privately Held
Founded: 2017
Company type: AI company
Use cases: “IT Service Management, HR, customer service”
Pricing: customized quotes available
Client sector: enterprise
Business model: subscription
Products: “AiseraGPT, AI Copilot, AI Search, Agent Assist, AI Voice Bot, Gen AI Platform, AI Service Desk, AI Customer Service, AIOps, AI ROI Calculator, Conversational AI, AI Workflows, AI Customer Intelligence, AI Support Intelligence, AI SQL Dialogue Engine, Universal Bot, Next-Gen AI ITSM, Omnichannel Experience, Analytics and Dashboard”
Is API available: no
Website title: Aisera : Agentic AI Copilot for the Enterprise
Website description: “Aisera’s Agentic AI Copilot with Search and Agent Assist Helps Businesses Accelerate Revenue Growth, Enhance Productivity, and Reduce Costs”
Linkedin: https://www.linkedin.com/company/aisera
Youtube: https://www.youtube.com/@aisera
Instagram: –
Facebook: https://www.facebook.com/aisera/
Twitter: https://twitter.com/aisera_ai
Crunchbase: https://www.crunchbase.com/organization/aisera
Email: –