One-liner: BOTfriends develops AI chatbots and voicebots for automating customer service across various industries.
Company slogan: We Create Conversations.
Positioning: “Offers a no-code platform for creating AI chatbots and voicebots, focusing on customer service automation across various industries.”
Description: “BOTfriends is specialized in the development and design of conversational AI applications such as chatbots and voicebots. What sets the tech startup from Würzburg apart from other specialists in the field of artificial intelligence: BOTfriends has developed a unique software solution through which employees in companies can independently develop and operate chatbots and voice assistants even without programming skills. In this way, BOTfriends aims to accelerate the automation of customer communication and significantly drive the use of corresponding applications. BOTfriends was founded in 2017 and employs 18 people in addition to the four-person founding team. Its customers include medium-sized businesses and well-known companies from Germany such as Porsche, Telekom, and Innogy, as well as international customers from the USA, among others. Further information at www.botfriends.com.”
Employees: 18
Website: Visit websiteHeadquarters: Würzburg
Ownership: Public Company
Founded: 2017
Company type: AI company
Use cases: “customer service, e-commerce, tourism, HR and internal communication, public transport”
Pricing: “Custom pricing based on usage, Free training courses available”
Client sector: “enterprise, SMB”
Business model: “subscription, pay per usage”
Products: “BOTfriends X platform, Chatbots, Voicebots, Phonebots”
Is API available: yes
Website title: Create Your Own AI Receptionist
Website description: Bieten Sie 24/7 automatisierten Service mit der KI Chatbot & Phonebot Plattform BOTfriends X. Unterstützt von Generative AI.
Linkedin: https://www.linkedin.com/company/botfriends
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Crunchbase: https://www.crunchbase.com/organization/botfriends
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