One-liner: Bruviti develops specialized AI solutions for automating customer service in the equipment and device support sector.
Company slogan: AI built for equipment service
Positioning: Bruviti positions itself as a specialized AI provider focused on automating customer service processes specifically for equipment and device support.
Description: “Bruviti – Equipment AI
At Bruviti, we put the power of AI into the hands of your field service force.
Bruviti equips field service teams with the transformative power of generative AI. Specifically designed to meet the unique requirements of customer service organizations, warranty providers, servicers, and parts distributors, our AI-powered solutions are helping service teams to accelerate successful resolutions, maximize operational efficiency, and optimize customer experiences.
At Bruviti, we redefine field service management with our trailblazing AI-powered Assist Suite. Bruviti’s generative service AI platform assists your service teams to interact, find information, and receive contextual guidance, enabling them to identify problems & resolve issues promptly. Our Assist Suite applies the power of Service AI to automate the service triage process, end-to-end.
Our solutions integrate with leading Cloud platforms CRM and ERP systems, empowering organizations to supercharge their service operations.
Built for secure application in the field, our Service AI foundation model has been trained on a vast amount of domain-specific data, allowing it to learn contextual patterns and utilize natural language prompts to generate intelligence tailored to the needs of service teams. Service AI’s built-in security layer ensures that your data is protected and accessible only to you.
Visit https://www.bruviti.com to learn more.”
Employees: 40
Website: Visit websiteHeadquarters: “Campbell, California”
Ownership: Privately Held
Founded: 2012
Company type: AI company
Use cases: “customer service automation, equipment troubleshooting, parts identification and delivery”
Pricing: “subscription-based pricing, pay per usage”
Client sector: enterprise
Business model: subscription
Products: “Issue AI Agent, Triage AI Agent, Parts AI Agent, Automation solutions”
Is API available: no
Website title: BRXND: Marketing X AI
Website description: “Boost results with Bruviti’s AI capabilities: Unique AI that brings voice of equipment & technology into the service experience. Improve fix rates, reduce costs and enhance customer satisfaction.”
Linkedin: https://www.linkedin.com/company/bruviti
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Twitter: https://twitter.com/bruvitipredicts
Crunchbase: https://www.crunchbase.com/organization/bruviti
Email: info@bruviti.com