One-liner: “Duckie develops AI customer support solutions for B2B SaaS companies, enabling support teams to resolve issues independently without engineering assistance.”
Company slogan: “AI assistant that empowers your support team to resolve tickets 10x faster, without relying on engineering team.”
Positioning: “Duckie positions itself as an AI-driven solution specifically designed to enhance customer support for B2B SaaS companies, integrating seamlessly with existing tools like Slack, Zendesk, and Intercom.”
Description: “Duckie is an AI assistant that gives your support team a super power to enable them to resolve issues faster, independently, without relying on engineering team.
It sits in your support channel, answers technical questions, troubleshoots technical issues, and intelligently triages and escalates to dev teams.”
Employees: 4
Website: Visit websiteHeadquarters: San Francisco
Ownership: Privately Held
Founded: –
Company type: AI company
Use cases: “customer support, technical support, enterprise support, developer support”
Pricing: 14-day free trial
Client sector: B2B SaaS companies
Business model: subscription
Products: “AI Support Agent, AI Support Copilot, Log investigation, Auto-updates and reminders”
Is API available: yes
Website title: AI Automation for Customer Support Teams | Ducky
Website description: none
Linkedin: https://www.linkedin.com/company/duckie-ai
Youtube: –
Instagram: –
Facebook: –
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Crunchbase: https://www.crunchbase.com/organization/duckie
Email: –