Ducky

One-liner: Ducky develops AI software to enhance customer support operations for SaaS companies.

Company slogan: “Ducky learns from tools like Slack, Notion, & JIRA to help support agents find the right information fast using AI.”

Positioning: “Ducky positions itself as an innovative solution for customer support teams, leveraging AI to enhance efficiency and communication.”

Description: “We help support teams perform their best using artificial intelligence

Ducky learns from tools like Slack, Notion, & JIRA to help support agents find the right information, and respond to customers, in seconds.

With Ducky, support teams can onboard agents faster, increase efficiency, and delight customers with personalized, consistent communication.

We work with SAAS companies, e-commerce brands, and more to help them save time, reduce costs, and provide exceptional customer experiences.”

Employees: 6

Website: Visit website

Headquarters: –

Ownership: Privately Held

Founded: –

Company type: AI company

Use cases: “customer support, internal knowledge management”

Pricing: –

Client sector: “SaaS companies, customer support teams”

Business model: subscription

Products: “Ducky AI platform, Chrome extension”

Is API available: no

Website title: DudeWorth | AI Automation

Website description: none

Linkedin: https://www.linkedin.com/company/duckysupports

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