One-liner: “Enterprise Bot develops AI software for enterprises, focusing on enhancing customer and employee support through conversational automation.”
Company slogan: Reinventing customer and employee support with ChatGPT-powered Conversational AI Bots that work with your company’s data
Positioning: “Enterprise Bot positions itself as a provider of enterprise-ready conversational AI solutions that enhance customer and employee support, leveraging advanced AI technologies.”
Description: “Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations. Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.”
Employees: 82
Website: Visit websiteHeadquarters: “Adliswil, Zurich”
Ownership: Privately Held
Founded: 2016
Company type: AI company
Use cases: “customer service, sales enablement, HR automation, IT help desk, knowledge management, insurance, banking and wealth management, healthcare”
Pricing: “Subscription-based pricing, Pay per usage”
Client sector: enterprise
Business model: subscription
Products: “EB AIDA (Chatbot), EB ERA (Email Response Automation), EB AIVA (Voice Bot), EB Live Chat, TravelAI – Travel Assistant, RetailAI – Retail Assistant, InsurAI – Insurance AI, FinanceAI – Banking & Wealth Management, HealthAI – Health Care, Digital Co-Worker (ITSM and HR), Knowledge Management”
Is API available: yes
Website title: EnterpriseCHAI – AI Powered Conversational Platform
Website description: AI Powered Conversational Platform for Customer Lifecycle Management
Linkedin: https://www.linkedin.com/company/enterprise-bot
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Facebook: https://www.facebook.com/enterprisebot/
Twitter: https://twitter.com/enterprisebot
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