Synopsis

One-liner: Synopsis develops an AI-driven feedback analysis platform for customer-centric roles to enhance user satisfaction.

Company slogan: “Turn feedback into action with AI.
More satisfaction, less churn, better journeys.”

Positioning: A feedback analysis platform that centralizes customer insights to enhance user satisfaction and drive growth.

Description: “Synopsis is a French company established in early 2023, in Paris. Our company offers a tool to assist people in categorizing unstructured feedback and transforming it into actionable insights. Two main factors have driven the emergence of Synopsis:

Companies struggle to exploit the potential of qualitative data emerging from various sources such as reviews, social media, and support

AI and LLM provide a solution to gain a better understanding of this unstructured landscape.

We firmly believe in the significance of processing customer feedback and qualitative studies, aiming to empower companies to finally access this valuable knowledge.”

Employees: 9

Website: Visit website

Headquarters: “Paris, Île-de-France”

Ownership: Privately Held

Founded: 2023

Company type: AI company

Use cases: “customer feedback analysis, user satisfaction enhancement, marketing insights”

Pricing: subscription

Client sector: customer-centric roles

Business model: subscription

Products: Synopsis feedback analysis platform

Is API available: no

Website title: Ask the Ai Marketer: Your Personal AI-Powered Marketing Advisor

Website description: “Synopsis is the feedback analysis platform, based on Atomic Research and
AI. Centralize all your feedback, discover powerful insights and turn them
into action.”

Linkedin: https://www.linkedin.com/company/synopsis-group

Youtube: https://www.youtube.com/@Synopsis-bj4dh

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