Getting ready for Pulse Everywhere 2021!

by | May 30, 2021 | Blogs

In the weeks leading up to Pulse 2021 I talked to some really fun people about our favorite sessions! Let’s hear what they have to say, I hope you have as much fun watching as we had discussing Pulse Everywhere! DM me on LinkedIn if you want chat about Pulse...

Measuring Customer Success with AI

by | May 18, 2021 | Blogs, News

Paul Piazza VP Customer Success, Socio During my Customer Success tenure, I have been fortunate to join companies that revolutionized their industries. For example Marketo gave the CMO a seat at the Executive Table, and Gainsight put Customer Success on the map. I...

CompleteCSM Partners with Gainsight

by | Apr 27, 2021 | Blogs, News

We’re excited to formally announce that CompleteCSM is officially partnering with Gainsight by offering our solution on Gainsight’s new Marketplace called the Sightline Vault. This one-click installation and integration will be a game-changer for hundreds of Gainsight...

Ever had a Green Customer Churn?

by | Apr 12, 2021 | Blogs, News

These customers are like watermelons, Green on the outside and red on the inside! One of my favorite quotes of the entire Panel discussion, direct from our Moderator Dan Steinman, Chief Evangelist at Gainsight! Get the Full Recording Now Join us as we take a journey...

Why CompleteCSM is the Future of Customer Loyalty

by | Mar 30, 2021 | Blogs, News

Leigh Haydon joins CompleteCSM asGTM Advisor Churn is the enemy of sustainable growth for any SaaS company. Negative net churn can be the fuel for high growth. To that end, every SaaS company should aim to drive loyalty amongst their customers so they can increase...