Growth customer success leader who started the customer success function at Informatica followed by fifteen years of  thought leadership  in customer success focusing on the high tech, data management and analytics verticals at high caliber SaaS companies such as Talend, PTC, Trifacta.  

Track record of helping to grow small private companies into public, ready-to-be-public, or acquisition-ready companies.

Deep understanding of Customer Success, Customer Support, and Professional Services from a management, marketing, and business model standpoint.

Matthew W. “Bo” Bobo, the principal of the law firm, as a new lawyer worked at very well respected large law firms in Fort Worth (Shannon Gracey, Ratliff & Miller LLP) and Dallas, and Brown McCarroll, LLP (now Husch Blackwell, LLP). 

James is a writer and marketer with over 20 years of experience creating and managing ROI-driven and highly-performant marketing and advertising programs for print and digital media. His work spans a range of industries across B2C and B2B markets, including everything from consumer goods and healthcare to technology and AI applications and software, and focuses on helping business, both big and small, grow new markets and customers and expand their reach and recognition throughout the globe. 

Founder of multiple SaaS companies and exits, Bhupendra has run R&D programs at Oracle and Informatica and is a strong data management and analytics executive for CompleteCSM.

Experienced senior executive with a demonstrated history of leading effective Customer Success, Support, Renewals, Account Management, Alliances and Business Development teams. Skilled in Sales, Customer Relationship Management, Go-to-Market Strategy, Partner Alliances with ISV and Global SIs.

Track record of assisting emerging growth and middle-market SaaS organizations.  Business expertise in building and running revenue-producing Professional Services, Customer Support and Customer Success teams that deliver results.