Introduction

Welcome to the Customer Success Intelligence Cloud by CompleteCSM.

You’ll be able to accomplish a variety of things with this API.

Integration with your favorite CRM or CS platform

-Everything from Syncing Accounts and Contact with your CRM

-Push notification of predictive actions, notes from the meetings

Access part of our Deep AI understanding pipeline with your texts

-Sentiment Analysis

-Emotional Analysis

Insert Conversations for Analysis

-Support tickets

-Web Chats

-Surveys

-Timeline

-Emails

Get the Conversational Analysis for each Contact

-Priorities, Communication Style, Commitment from Last Conversation

-Observations about the Last Conversation for that Contact.

Step 1: Create or login to your Customer Intelligence Cloud Account at http://app.completecsm.ai

or Login to your account

Login to the Customer Intelligence Cloud settings and generate your API Key