Introduction

Welcome to the Customer Success Intelligence Cloud by CompleteCSM.
You’ll be able to accomplish a variety of things with this API.

Integration with your favorite CRM or CS platform
-Everything from Syncing Accounts and Contact with your CRM
-Push notification of predictive actions, notes from the meetings

Access part of our Deep AI understanding pipeline with your texts
-Sentiment Analysis
-Emotional Analysis

Insert Conversations for Analysis
-Support tickets
-Web Chats
-Surveys
-Timeline
-Emails

Get the Conversational Analysis for each Contact
-Priorities, Communication Style, Commitment from Last Conversation
-Observations about the Last Conversation for that Contact.
Step 1: Create or login to your Customer Intelligence Cloud Account at http://app.completecsm.ai
create account
or Login to your account
login
Login to the Customer Intelligence Cloud settings and generate your API Key
API key