Zoom Digital Me


single user

Best for Individual CSMs

5 Best Practice AI Models

Supercharged Digital Coaching sessions

Customer Insight Emails from recorded Zoom calls

On the Zoom Marketplace, one minute gets you in!


 Team Edition


per user/month

Best for new CSM teams

Digital Me+

Team Gamification

Conversation Playlist

Conversational Commitment Trend

Action items from meeting

Empathy Intelligence

Launch your team with a 3 minute form

Gainsight Edition


per user/month

Best for teams with Gainsight


Customer Analytics

Predictive Churn Modeler

Action Items into CRM

Customer Success Streams

Enterprise CRM Integration

Connect your Gainsight in about 10 minutes

Enterprise Edition


Best for Established CSM teams


Customer Analytics

Predictive Churn Modeler

Action Items into CRM

Customer Success Streams

Enterprise CRM, CS Platform Edition



 “This is one of the most significant advances in the customer success world that we’ve seen in a long time.   With all of that data out there,  if we could save just one customer per year with CompleteCSM, it would more than pay for itself.

Dan Steinman

Chief Evangelist, Gainsight


Frequently Asked Questions

Is the Digital Me edition good for more than one CSM?

To collaborate on customers, upgrade to the Teams Edition.    

With Digital Me, you can practice your delivery using our AI models and get a Customer Insights Email with every Zoom call that you take with a customer!

Can I collaborate on Customers with the teams edition?

Teams edition is for helping each other on your team to become better CSMs by sharing AI models for delivery and using the Leaderboard to gamify the fun!    Teams doesn’t support integration of your CRM system,  so while you’ll be able to get Customer Insights from your Zoom calls you won’t be able to link them to the companies that work at.    That happens with the CRM integration of Enterprise Edition.

How can I get the Predictive Churn modeler?

This is only available in the Enterprise Edition because it relies on leveraging all the different conversations from all of the contacts at each of your customers. 

How many customer data streams can I process with Enterprise Edition?

All of your datastreams can be imported using Enterprise Edition.     Online meetings, Support tickets, Emails, Webchats, NPS scores and more! 

Get Started

Solving today’s problems for a better tomorrow.


(469) 424-2022