Support Resources

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If our Knowledge Base and troubleshooting info didn't help, please open a ticket with our support team using the form below. You can also email us if you'd prefer.

Our team rarely sleeps, but officially, our support hours are Mon. - Fri. 9am -  5pm CST. You can expect a response within a few hours of submission during those hours.

CompleteCSM on AppExchange

Welcome to CompleteCSMYou've taken the first step to install CompleteCSM in your Salesforce Organization!   Now let's finish our setup! 1) Installation If you haven't installed the package into Salesforce Click here for the link now to add the latest Customer Success...

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How-To: Slack Setup and Connectivity

Welcome to Customer Intelligence for Slack.    Get started now!  Customer Success Intelligence from Slack conversations with Customers, delivered via Slack. Your customers and their stories are everywhere. Mixed in with the noise are the key digital signals revealing...

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